- SWOT Analysis
- Opportunities identification
- Business strategy
- Business plan
- Process map
- Optimization, Improvement and Automation
- Roles and responsibilities
- Procedures manual
- BPM Implementation
- Identification of KPI
- Analysis of data sources
- Data processing
- Dashboard
- Analysis of results
- Identification of improvements
- Initiative management
- Knowledge management
- Training plan
- Coaching
In this service line we apply the concept of continuous improvement of the Deming Cycle (PDCA): Plan, Do, Check, Act; closely related to ISO standards.
“You cannot improve what is not measured…” (Edward Deming)